Our Support is here to help !
Our dedicated support team is here to assist you with any issues you may encounter while playing the game, which is currently in early access. To create a support ticket, simply click on the "Submit a request" button located in the top right corner of the website. From there, please select the category that best matches your issue from the list below:
- Billing: Report any issues related to premium purchases made in-game.
- Account: Get help with account security, settings, or recovery.
- Bug: Report any bugs or exploits you may have encountered while playing.
- Gameplay: Get assistance with questions or information about game features.
- Abuse: Report any in-game issues such as inappropriate messages, bug abuses, or bad player behavior.
- Network: Report any network or connectivity issues that you may be experiencing while playing the game.
- Crash: Report any issues related to game crashes or other technical issues.
Please note that our support team will provide answers in English and French only. We are dedicated to providing you with the best possible support and will do our best to resolve any issues you may have as quickly and efficiently as possible. Thank you for playing Mutants: Genesis!