This article provides a clear, step-by-step guide for players who wish to delete their accounts in Mutants: Genesis.
Step-by-Step Guide
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Log In and Access Settings Menu: Start the game and log in with your account details. Once logged in, navigate to the settings menu.
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Proceed to the Profile Tab: Within the settings menu, select the Profile tab. This section contains various account management options.
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Initiate Deletion Request: Locate the ‘Delete account’ option, situated below the option to edit your login details. Select this to begin the deletion process.
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Confirm Your Identity: You will be prompted to manually enter your username. This step is crucial to prevent accidental deletions and ensures that the request is intentional.
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Finalize the Deletion Request: After entering your username, confirm the deletion request. Note that this action will not immediately delete your account, but will start a 7-day countdown during which the account remains in a pending deletion state.
Post-Request Actions and Account Reactivation
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Temporary Account Inaccessibility: Following the confirmation, you will lose access to the game. However, your account is not yet permanently deleted.
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Option to Reactivate: If you attempt to log in again during the 7-day period, you will be presented with an option to reactivate your account, effectively cancelling the deletion request.
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Permanent Deletion: If you do not choose to reactivate your account within the 7-day period, the account will be permanently deleted after this time frame.
Data Retention and Deletion Policy
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Payment History: Only your payment history is retained for record-keeping purposes. No other personal information is stored.
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Game Data: Your in-game data, such as cards and decks, is kept in the system but becomes inaccessible after the deletion request.